Shipping & Selling Terms
Uain orders are delivered Monday to Friday between 8 am and 8 pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. Depending on your location, we also offer free shipping for orders above a threshold. Quantity restrictions may apply for orders outside European Union.
Please keep in mind that our shipping timing should be used as a guide only.
Uain cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Shipping is free of charge for all orders with a value of € 69 or more excluding taxes and after the use of the coupon (if applicable).
If your order amounts to less than € 69, the costs charged will be applied as follows:
• ITALY (Italy – San Marino – Vatican City): 10 €;
• REST OF THE WORLD: Please write an email to email@example.com
Orders shipped outside the EU may be subject to import taxes, customs duties and fees applied by the country of destination.
Uain has no control over these charges, nor can Uain predict what they may be. Additional charges for customs clearance must be fulfilled exclusively by the recipient.
If the recipient refuses to pay for customs duties, avoiding the delivery of the order, Uain will arrange a partial refund that will never include shipping fees (even if originally offered by Uain) and any other additional charge applied by customs.
All orders are shipped via standard shipping service.
Usually, the preparation and shipping of your order take between 1 to 2 working days, while delivery timing by the courier may change depending on the destination:
- Italy: From 1 to 3 working days;
- Rest of the world: Times vary depending on destination, customs procedures in force, etc..
We will do everything possible to ensure that your order is delivered quickly.